Telemedicine

How it works

Our service is tailored to your practice, and can be used whether the patient is in the practice or not. All outcomes are made and GP is alerted and can open diagnosis and management plan and update own system records Updates can be made for follow up on any remote consultation.

GP sees patient face to face to refer

The GP sees a patient face to face in practice and decides the patient needs a dermatology or other opinion (can also be a remote GP consultation and patient sends in photos to GP).
GP registers patient, adds symptoms, adds images, and makes a referral, or;
The patient sees a nurse, healthcare assistant or other trained staff and they make the referral, there and then or brings the patient back to a telemedicine clinic or;
Staff register patients and symptoms and use pictures taken by other means and stored, copies history and makes referral.

Patients contact GP practice remotely

Patient contacts general practice and they decide the patient needs a dermatology or other specialist opinion.
Patient is registered on Ozone.
A weblink sent to patient.
A referral automatically comes to Ozone's clinical partnership consultants to diagnose and advise.
On submit the patient history and images automatically come to Ozone's clinical partnership consultants to diagnose and advise.

Here the patient does not even need to go to the GP practice to get a specialist opinion - patients in nursing home can take images of their own skin problem on a tablet and a referral is made.

How do we work together to create your telemedicine service?

Outsourced

Using the Ozone platform and our team of specialists to remotely manage patient conditions and sending patients for a face to face assessment in community clinics or secondary care when needed.

Joint sourcing

Using the Ozone platform with your own specialists and our team together to boost capacity. Your own specialists will get a heads up of the patients they will see face to face because all the remote history is already there. This also means you can plan clinic capacity matching complicated cases with consultant staff and simple procedures with appropriate members of your department.

1

You agree to commission the service with recommended tariffs of £65 new and £45 follow up remote consultation.

2

We map the pathways - where to send patients face to face assessments and procedures.

3

You the commissioners communicating with primary care colleagues; we set up each practice, provide the webcams and dermatoscopes included in the tariff and work with the key individuals to deliver training.

The practice is up and running making the first referral in minutes.

4

For contract reporting monthly we give you all the data you need to see how the service performs including EROC (elective recovery outpatient collection) data to track the pathways. We identify any practices that could do with extra support continually.

4

We do monthly NHS friends and family and user 6 monthly service questionnaires to make sure we maintain the highest user satisfaction.